Receving emails via form

  • Resolved EddieG

    (@eddievet)


    4 weeks, 1 day ago

    Hi there

    I am getting confused an unable to find the right solution. Here is how it goes!

    I use form to send message from contact page. Email is received on Fluent Form / smtp entries but not in business email i,e [email protected] which is connected with gmail -> zoho email.

    So, emaill is received in entries but not received in business email through zoho mail.

    Please guide me where to look for solutions

    I hope to have explained it clearly, Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello @eddievet,

    It sounds like you’re facing a specific issue, but we’re not entirely sure what the exact problem is. Could you please provide more context or details about the issue you’re encountering? If possible, sharing a video recording or screenshots would be very helpful for us to better understand the situation and provide more accurate assistance.

    Thank you

    Thread Starter EddieG

    (@eddievet)

    @amimulihsanmahdi

    From contact page i am sending emails (testing). Emails aren’t received in my inbox (for example [email protected] connected with zoho + google workspace and the setup it is done properly). But when checked the email logs / entries on website i that the emails are all listed there.

    Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello @eddievet,

    It seems like there is an issue with the SMTP, would you please share the details here so that our team can investigate the issue deeply and get back to you?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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