recieving notification problem

Hi Hamoon,

It’s possible your site’s storage containing your push subscription was cleared or you may have revoked notification permissions. Try visiting the target site again to subscribe.

i did that many times, but i don’t receive notifications yet but other persons have no problem in receiving them. it’s really strange

We’ll need some more details in order to help you out. This is a very long guide, but it’s thorough and should tell us the exact problem you’re having. Can you please try out this guide (https://documentation.onesignal.com/docs/troubleshooting-web-push#section-debugging-not-receiving-chrome-notifications) and contact us at onesignal.com on our live chat support for the results of what you get in this guide?

Marking as resolved to prevent stale threads. If this issue isn’t resolved, please reach out to [email protected] where we investigate the issue in more details. Please link to this thread and provide your Site URL / OneSignal login email for details.