• Resolved siddeswara

    (@siddeswara)


    Hello Team,

    I have just updated the WP Recipe Maker Plugin and immediately after that, the recipes that I have already created are not showing up. When I click on the ‘Manage’ item in the menu, it just shows an empty page with ‘Loading…’ and the recipe list does not show up.

    What might have gone wrong? Is there any way to go back to the previous version before I updated the plugin?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Brecht

    (@brechtvds)

    It’s most likely some kind of compatibility problem. Did you update anything else?

    Could you try using the Health Check plugin to test? We have a video in our documentation showing you exactly how to do that: https://help.bootstrapped.ventures/article/108-debugging-plugin-problems

    Thread Starter siddeswara

    (@siddeswara)

    Thank you for your response and help.

    I had updated Elementor and another plugin (Layered Popups) as well. However, I have disabled these plugins and I see the same issue.

    I have also deactivated all the plugins except for WP Recipe Maker and still the same issue.

    Enabling the PHP Errors too does not show me anything else in the WP Recipe Maker window.

    Another thing that I noticed is that when I try to create a new recipe and try to save it, it doesn’t get saved and the Save buttons disappear and instead show a message “This is taking a long time. Maybe something went wrong?….”

    Quick Question: If I delete the WP Recipe Maker plugin and install it again, would all the existing recipes get lost?

    Plugin Author Brecht

    (@brechtvds)

    Did you test with a default theme as well?

    Are there any JavaScript errors in the console?

    You can try deleting the plugin and reinstalling. Your recipes won’t be affected.

    Thread Starter siddeswara

    (@siddeswara)

    I haven’t tried with the default theme. Let me check that as well. But, since I see this issue only at the Backend, would it make any difference? I do not see any changes or issues with how the recipes are displayed in the frontend.

    I’ll update once I have checked the other suggestions as well.. Thank you!

    Plugin Author Brecht

    (@brechtvds)

    Could definitely be a theme problem. Their code can affect things in the backend as well.

    If you still experience issues, feel free to email [email protected] directly. It will be faster to handle things there.

    Thread Starter siddeswara

    (@siddeswara)

    Thank you, Brecht. The issue is fixed now! This is all that I did (in case it helps someone else).

    1. Changed to default theme – Problem persists.
    2. Reverted the site back to a older backup. – Problem persists.
    3. Deleted the Plugin and reinstalled it again. – Problem persists.

    Checked Errors and the only error that shows is related to the theme which is “Notice: Trying to access array offset on value of type null in…..”. This error was there earlier as well and I had suppressed the error display.

    Step that Resolved:
    ——————–

    Logged into my CPanel account and upgraded the PHP version from 7.3 to 7.4. Voila!! Issue was resolved and I can see the recipes now.

    Thanks for your support!

    Plugin Author Brecht

    (@brechtvds)

    Huh, strange. But very happy to hear things are working again!
    Do let me know if you experience any further issues at all.

Viewing 7 replies - 1 through 7 (of 7 total)
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