Recipient Details for WooCommerce Gift Card are not being added to cart

  • Resolved Sharon Brookes

    (@bhretreats)


    4 months, 3 weeks ago

    I have discovered that recipient details aren’t being added to the cart when a gift card is purchased meaning that no gift card code is being generated or emailed when this option is selected. It works fine if the customer chooses to send the gift card to themselves.

    I have read on here that this could be due to a theme AJAX Add-to-cart conflict, but no details were provided on the thread on how to solve this.

    I use the Hestia theme.

    I don’t have the AJAX add to cart for WooCommerce plugin currently.

    Could someone help provide a fix please?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author pimwick

    (@pimwick)

    Sorry to hear that you’re having trouble. The link points to a category of products but I don’t see which one is the PW Gift Card product. It looks like all of those products are the Simple Product type.

    Can you provide a link directly to that product?

    Plugin Author pimwick

    (@pimwick)

    I am closing this thread since it has been several weeks but let us know if you still need help.

Viewing 2 replies - 1 through 2 (of 2 total)
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