Recorded page views skyrocket after updatint to 1.3.11

  • Resolved Pete Hahn

    (@dryheat3)


    3 months ago

    There seems to be a problem with the recent update published on 8/16/24. Site stats for the previous version (1.3.10) were accurate, and did not include internal links as “referrals”. After updating to version 1.3.11 the site stats displays page views counts which have doubled over the previous 7 day average page views per day. I validated this against Google Analytics and Jetpack and confirmed the new version of your plugin is counting invalid page views. And the new version is also counting internal links as referrals. Meaning that viewers clicking links to other pages of the website are being counted as external referrers.

    I am rolling this back to version 1.3.10 until you get this issue corrected. Please advise when you have corrected this issue and published a new update.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • phil

    (@philharmonicmoto)

    i’m seeing a similar issue: almost double pageviews of google.com but very few users. my website averages 4 pageviews per user, but after the update i see one blank referrer with few users and a bunch of pageviews.

    Plugin Author Danny van Kooten

    (@dvankooten)

    Hello @dryheat3 & @philharmonicmoto,

    Ugh, I am sorry. The plugin was indeed double-recording after version 1.3.11. I just pushed out version 1.3.12 in which this is fixed.

    The referrer counts where your own site is being recorded as a referrer will be fixed retroactively, but there is not much we can do about fixing the double recording since the plugin does not know when version 1.3.11 was installed.

    If you want then you can fix your data yourself by going into your database (ie through PHPMyAdmin) and multiplying all rows which were added by version 1.3.11 by 0.5 (half).

    Here’s a sample SQL statement:

    UPDATE wp_koko_analytics_site_stats SET pageviews = pageviews * 0.5, visitors = visitors * 0.5 WHERE date = '2024-08-17';

    And for post/page stats:

    UPDATE wp_koko_analytics_post_stats SET pageviews = pageviews * 0.5, visitors = visitors * 0.5 WHERE date = '2024-08-17';

    Sorry for the hiccup, but thank you for bringing this to my attention!

    Danny

    Thread Starter Pete Hahn

    (@dryheat3)

    Thanks Danny @dvankooten for the very rapid and thorough solution. I saw your update posted this morning and I appreciate the clear instructions on how to correct the database records due to the glitch in the previous update.

Viewing 3 replies - 1 through 3 (of 3 total)
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