recover old account addresses

  • Resolved samvk

    (@samvk)


    4 years, 6 months ago

    Hello, I created a new website on a new host but I forgot to get the vsv file from my mailpoet account. Is it possible to retrieve the addresses of my newsletter subscribers via my mailpoet account on the site directly?

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  • Hello @samvk,

    Thanks for writing. Unfortunately, all your subscriber data was stored with your old site. Your MailPoet account does not have backups of this data. Try contacting your old host, and check if you still have access to your old site database.

    ?Let us know if you need further assistance.

    ?Thanks,

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