Recovery does not work on mobile phones

  • Resolved Elliot

    (@mladja11)


    1 year, 10 months ago

    Hello there,

    I have discovered that recovery does not work if you open your Cart Abandonment link from a mobile phone. It says that the cart is empty or it says that the session is expired.

    However, opening it from a PC works as expected.

    That is the case with 6 websites I am testing this plugin with. I will leave here one website I am currently building so you can test this by yourself.

    On the website I shared I set Cart abandoned cut-off time to 10 minutes, which is minimum required by your plugin and then I set email triggering to 2 minutes one after another, so you can test it properly.

    Also, this variable: {{cart.unsubscribe}} does not work if you use it as a URL. I mean in cases like this: <a href=”{{cart.unsubscribe}}”>Some text</a>

    Thanks.

    • This topic was modified 1 year, 10 months ago by Elliot.
    • This topic was modified 1 year, 10 months ago by Elliot.

    The page I need help with: [log in to see the link]

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