Recreate Thumbnails doesn’t work

  • Resolved gonzimalaga

    (@gonzimalaga)


    7 years ago

    Hello, I hava rename all my images for optimization. Before that I removed the thumbnails because the names would change.

    After I change the names, I press the button Recreate (in options) or inside each album recreate all images and it does not do anything (In fact, the message in Spanish say Resized correctly. Maybe is a wrong translation or is doing the wrong function).

    The thing is that the thumbnails are white and if I click the image, the image display correctly.

    Thanks in advance!

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Could you please, submit a support ticket so that our development team have a closer look at the described issues? Please contact our support team using this form (select “I have a pre-sales question” and the form will appear).

    Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.

    Thanks. Have a nice day!

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