• Resolved photoarth

    (@photoarth)


    Hello.

    Because of an serve issue I had to delete the webp-images.

    Now I want to recreate webp-images. But I don′t know how to start the process. Please help.

    Best regards.

    Marcus

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anonymous User 16850768

    (@anonymized-16850768)

    The steps to re-optimize your images so WebP formatted images can be created again can be found here.

    Thread Starter photoarth

    (@photoarth)

    Hi coreyk.

    Thx for the fast answer. I tried it for a few days, but it does not work. Webp is only created when i upload new pictures. I don′t have the possibility to start the optimization for avaible pictures. I tried to deinstall and reinstall optimus, but it had no effect.

    What can I do?

    Best regards.

    Marcus

    Anonymous User 16850768

    (@anonymized-16850768)

    To receive support for the premium version of Optimus we ask that you contact us directly through our contact form.

    Thread Starter photoarth

    (@photoarth)

    Hey coreyk.

    Thank you again for fast reply. I wanted to use the contact form now. Before I took a look on my installation and since my last look the webp-images were created. Nice.

    Have a nice day.

    Best regards.

    Marcus

    Anonymous User 16850768

    (@anonymized-16850768)

    You’re most welcome, Marcus. I’m happy to hear that the issue is now resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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