• Resolved vicento

    (@vicento)


    Hello, I’ve just finished a woocommerce site designed with Bricks Builder and I’ve installed Flexible Shipping to manage shipping rates according to destination and weight.
    At first everything worked fine except that several times a day and inexplicably the plugin stopped working. On the basket page you get this error message ‘Delivery options not available for XXXX XXXX.
    Enter another address’.

    I have no trace/error in the logs, nothing in the browser console. I’ve started by deactivating the cache, seo and other non-essential plugins, but that doesn’t solve the problem.

    The only solution that works (temporarily) is to deactivate the plugin and reactivate it, and then it’s fine; except that less than 2 hours later it bugs again.
    So far I haven’t found a real solution.

    Thank you in advance for your help

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  • Plugin Support kozyraola

    (@kozyraola)

    Hi @vicento,

    Do you get this issue for standard flat rate method? Please add WooCommerce flat rate and test, what will be displayed at checkout.

    Additionally, please get back to me with your Flexible Shipping method and shipping zones configuration.

    Best regards,
    Ola

    Plugin Support kozyraola

    (@kozyraola)

    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Best regards,
    Ola

Viewing 2 replies - 1 through 2 (of 2 total)
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