Recurring Image Issues

  • A few months ago, my site randomly started displaying images in an incorrect rotation. I never figured out why it was suddenly doing that, but about a week later the problem corrected itself and hasn’t been a problem again until yesterday.

    Yesterday I had my site migrated from BlueHost to SiteGround. After the migration, I realized that the strange photo rotation issue was back.

    I do not edit the photos in wordpress. I do all photo editing on my local machine, using Riot software to optimize the photos and rotating them either in Windows Photo Editor or in Riot itself, before upload. It makes no sense to me why this happening or what to do about it.

    Anyone experience something similar or know how to begin correcting the issue? It’s so many photos across my site that attempting to fix them one-by-one would be horrifically painful.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi, anaturalcuriosity,

    The problem is linked to the EXIF metadata associated with the images on your site.

    Some images do look correctly orientated. In the cases of images that look correctly oriented,

    <img ... data-image-meta=...,"orientation":"0"}"

    but in the cases where WordPress is not correctly using the EXIF metadata, it’s

    <img ... data-image-meta=...,"orientation":"1"}"

    meaning that WordPress should rotate the images, yet is not.

    Anyways, I would suggest reading this article for additional information: https://techphotoguy.com/wordpress-photos-sideways/

    Responding to

    A few months ago, my site randomly started displaying images in an incorrect rotation. I never figured out why it was suddenly doing that, but about a week later the problem corrected itself

    I’m guessing that the problem corrected itself when WordPress 5.3 was released as it supposedly addressed the EXIF metadata problem: https://make.www.ads-software.com/core/2019/10/11/updates-to-image-processing-in-wordpress-5-3/

    • This reply was modified 4 years, 6 months ago by Ian Sackofwits. Reason: Formatting issue with blockquote
    Thread Starter anaturalcuriosity

    (@anaturalcuriosity)

    That is some very helpful information. The unfortunate part is that it sounds like I can do nothing about it besides listing every photo that isn’t correctly orientated through my site and posts and then manually fixing the orientation and reapplying them to the posts because there is no faster way to help past photos. Right?

    I’m having the same problem and blamed the upgrade to 5.5. I find that upgrades of any kind consistently mess with things that have previously been working well, creating additional problems rather than improving anything. I installed jQuery Migrate Helper and the problem corrected itself on a couple of my posts, but I’ve just discovered several others where the orientation of the photos has changed. Strangely, viewing the post on a mobile displays the correct orientation, but not on my Mac laptop. Like you anatralcuriosity, it seems there is no option but to go through each post individually and correct the problem. What an absolute pain.

Viewing 3 replies - 1 through 3 (of 3 total)
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