Red failed message with "large" files

  • Resolved dries863

    (@dries863)


    10 years, 4 months ago

    I have a form with 3 file attachments in it. I can submit it successfully with 3 small files.

    When I select files of ~2mb I get this red messages: “Failed to send your message. Please try later or contact the administrator by another method.”. The mail has been successfully send though…

    Some more info:
    Field: [file* document limit:15mb id:document]
    Php max file/post size: 20mb
    Mailer: Mailgun

    I get this message with both the new version as the older 3.8.1 version.

    Thanks!

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Check PHP and mail error logs. I guess the mail server has any restriction for attachment file size.

    Thread Starter dries863

    (@dries863)

    Nothing in the PHP or Mailgun error log. The mail, including the documents, is send successfully.

    The response says: “mailSent”:false

    I got this in my Apache access.log:
    <ip> – – [16/Jul/2014:17:57:32 +0200] “-” 408 3432 “-” “-“
    <ip> – – [16/Jul/2014:17:57:32 +0200] “-” 408 3432 “-” “-“
    <ip> – – [16/Jul/2014:17:57:35 +0200] “-” 408 0 “-” “-“

    Does that have something to do with it?

    So why does CF7 think that the mail has not been send?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Contact Form 7 thinks that sending mail attempt failed because wp_mail function returned false. Normally, wp_mail returns true when it has sent mail successfully.

    Thread Starter dries863

    (@dries863)

    Mailgun was causing the troubles. I’m now using Mandrill with no problems at all ??

    If this resolves your question, it helps others contributing here, if you can flag your post as [resolved]

Viewing 5 replies - 1 through 5 (of 5 total)
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