Redirect loop upon installing SSL certificate on Bluehost
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Hello,
My WordPress installation is hosted with Bluehost. About six hours ago, I ordered an SSL certificate to be installed by Bluehost onto my domain and all its sub-domains. I have never had an SSL certificate before today.
The Bluehost control panel shows the certificate is installed correctly.
My website can be accessed via either https://www.huntergeophysics.com or via
The actual WordPress installation is in blog.huntergeophysics.com, and there is a redirect set up for visitors to https://www.huntergeophysics.com to go to blog.huntergeophysics.com
So, to give more detail about the folder structure on the server:
/ (root, obviously)
/public_html
/public_html/blog/ <– this is where WordPress is installed.I also have another WordPress installation at:
/public_html/astro/
(accessible viaOther than whatever Bluehost did to install the SSL certificate, I made no changes before I started having problems.
- My problems
– When I visit either https://www.huntergeophysics.com or blog.huntergeophysics.com, the plain text content of the main page displays, but all theme elements (e.g. menus, buttons, images) do not display. However, the website is coming through via HTTPS.
– When I visit blog.huntergeophysics.com/wp-admin/ – I get a “too many redirects” error and nothing loads.
– When I visit astro.huntergeophysics.com, everything displays perfectly, although it is connected via HTTP and not HTTPS. The admin area for this installation works perfectly.
- What I have tried to do to fix the issues
1. Altering both the /public_html/ and /blog/ .htaccess file
as per https://stackoverflow.com/questions/29478863/too-many-redirects-after-switching-wordpress-to-https
This didn’t do anything.2. Deactivating all plugins via FTP as per https://codex.www.ads-software.com/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F
However, note that step 3 could not be completed because the admin area of the WordPress installation is completely inaccessible.3. Talking to Bluehost’s technical support. They told me to fix it myself. #notVeryUseful
4. Changed “site URL without access to admin area” as per https://www.wpbeginner.com/wp-tutorials/how-to-fix-error-too-many-redirects-issue-in-wordpress/
This also didn’t help.- What I need fixed
1. The theme display on the /blog/ website.
2. I need to restore access to the admin area on the /blog/ installation.
3. I need to make the connection to the /astro/ website HTTPS.Can anyone please advise how to do this? I’ve got practically no idea what I’m doing here so I would appreciate comprehensive answers.
Thanks in advance for everyones’ help.
David
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