• Resolved Sunny_Balanga

    (@sunny_balanga)


    I’m the webmaster for an animal charity in Toronto, Canada. I have a form that is not redirecting and I have no idea how long this has actually been a problem, I update the plugin regularly, but haven’t actually thought to test redirection after each update. For all I know this might have happened upmteen updates ago!

    It did work in the past and I cannot think of any reason it would stop working as I have not made any changes to the page containing the form other than updating the plugin itself.

    I have tried disabling all plugins, but to no avail.
    Changing themes doesn’t work as the page with the form goes away – the theme is proprietary.

    You can see the problem here: <a href="https://www.northtorontocatrescue.com/support-us-sponsor/">North Toronto Cat Rescue Sponsorship Program."</a>

    Please feel free to fill in the form, it’s very short, just 4 required fields. If you enter “test” name/cat name, I will know it is a test try and disregard it.

    I’m stuck – help?

    P.S. Thanks very much for the plugin! I use 4 forms on this site and it has made life easy.. ??

    https://www.ads-software.com/extend/plugins/si-contact-form/

Viewing 4 replies - 1 through 4 (of 4 total)
  • It is possible your theme is missing the wp_footer() call in the footer of your theme.

    Try adding <?php wp_footer(); ?> right before </body> in the footer.php file in your theme directory if it is missing. The redirect may work after doing that.

    Thread Starter Sunny_Balanga

    (@sunny_balanga)

    Thanks Mike. Footer is present and accounted for. Actually, the page almost validates – other than 4 errors generated by the use of <marquee> and a 2 (teehee) due to your plugin.. ??

    OK, then please check that <?php wp_head(); ?> is not missing in header.php just above the closing </head>.

    Thread Starter Sunny_Balanga

    (@sunny_balanga)

    Phew! That did it.. On behalf of all the shelter animals – thanks so much for helping! And for doing it so quickly.. ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Redirect Problem’ is closed to new replies.