Redirect Settings tab not appearing in Contact Form 7

  • Resolved mbmedia

    (@mbmedia)


    5 years, 1 month ago

    In Contact Form 7, I noticed recently that the “Redirect Settings” tab is no longer appearing in any of my contact forms.

    When I go to edit a contact form, there are the TABS at the top, including “Form”, “Mail”, “Messages”, “Additional Settings”, and “Redirect Settings”.

    All of the other tab sections are editable except for the “Redirect Settings” section. For some reason, when I click the tab, nothing appears below. All that I see is a grey area.

    Any suggestions about what I can do?

Viewing 4 replies - 1 through 4 (of 4 total)

  • I am having the same issue – I cannot see anything on the “Redirect settings” tab however the redirects are still working.

    In my error log I was getting an issue with the Contact Form 7 Mailchimp plugin. I deactivated that plugin and the redirect settings were visible again.

    Hope that helps!

    Thread Starter mbmedia

    (@mbmedia)

    Thanks for the tip. I tried disabling it, but it still doesn’t work.

    Plugin Contributor Yuval

    (@yuvalsabar)

    Hi @mbmedia,

    It’s either a plugin conflict or a theme issue. Please check the pinned message.

    Yuval.

    Thread Starter mbmedia

    (@mbmedia)

    Thanks. I disabled all the plugins and discovered that it was the “Contact Form 7 Extension For MailChimp” plugin that was causing the problem.

    Now I can turn off the MailChimp extension plugin, then access the redirection settings. It is no longer a greyed out area.

    It must have been an issue with the latest MailChimp update. Hopefully, MailChimp can sort out the problem, so I don’t have to keep switching the plugin on and off to access the other tagged sections. However, this is a good fix for the time being.

    Cheers!

    • This reply was modified 5 years, 1 month ago by mbmedia.
Viewing 4 replies - 1 through 4 (of 4 total)
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