Redirect to https://127.0.0.1/

  • Resolved Lea

    (@leac)


    1 year ago

    Sometimes, some of our users get redirected to localhost, seemingly with no reason, since the cookie based brute force option isn’t on.
    In another issue you suggested that we try accessing the site using a different IP, however the thing is that we have a WAF, and that means that all users arrive at the site through the WAF’s IP. Therefore we can’t access with a different IP. And another weird thing is that even though all users access the site through the WAF’s IP, not all users experince the localhost redirect.

    Is there a log showing the blocked IPs? Is there any other way to debug the issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @leac

    Yes you can see Locked IP addresses address and Permanent Blocked IP address from WP Security > Dashboard

    https://snipboard.io/KFHfZ2.jpg

    If you have enabled firewall though what is user current IP address detected might depend on server settings. You can cross check for different internet connection if it is different or same as WAF settings

    Go to WP security > Settings > Advanced settings

    https://snipboard.io/xdYrkP.jpg

    Regards

    Thread Starter Lea

    (@leac)

    Hi, Thanks for the detailed explanation. I can see that there are no locked IPs, and I can also see my IP.
    But if there are IPs that are blocked, is there a way to unblock them?

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @leac

    If IP is locked Temporary ( due to login lockout or 404 lockout ) it will be inside the WP Security > Dashboard > Locked IP addresses but it does have release time approx after 60 mins. So It might be the case you might not see currently your IP locked there. Please try add below constant so if temporary locked you might can access the site. You can Unblock IP from there without connect from different Internet connection.

    define('AIOS_DISABLE_LOGIN_LOCKOUT', true)

    Permanent Blocked IP address list from should be showing Permanent blocked IP by you and there is option for to Unblock it.

    If you have blocked IP form Blacklist manager you can remove from there it.

    Regards

    Thread Starter Lea

    (@leac)

    Thank you for the detailed answer. We will try that the next time we get blocked

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    @leac

    Ok, I am closing this ticket considering the issue solved.

    Would you mind writing a quick five-star review on www.ads-software.com?

    https://www.ads-software.com/support/plugin/all-in-one-wp-security-and-firewall/reviews/#new-post

    Reviews also help others to make confident decisions about our plugin.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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