Redirect to https://127.0.0.1/

  • Resolved Lea

    (@leac)


    10 months, 2 weeks ago

      Hi,

      We’re still encountering the problem with the 127.0.0.1. Here are things we tried but didn’t help:

    1. We put the following line in our wp-config.php:
      define('AIOS_DISABLE_LOGIN_LOCKOUT', true)
    2. We also put this line in our wp-config.php:
      define('AIOS_DISABLE_COOKIE_BRUTE_FORCE_PREVENTION', true);
    3. We checked the wp_aiowps_login_lockdown table, but there weren’t any recent entries (the last entry was a from a day before)
    4. We entered an email address to be notified by email of blocks, but didn’t receive any email
    5. The entries in the wp_aiowps_login_lockdown table table show our container’s IP and not individual IP’s. How can we get over that?

    We really need help since this is blocking out paying clients

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @leac,

    Can you please cross-check the wp_aiowps_permanent_block table is there the blocked_ip is your containter IP ? that is why is might be redirected 127.0.0.1?

    WP Security > Settings > Advanced settings tab have IP address detection settings there you may cross check set the right IP address detection which matches https://whatismyipaddress.com/ IP address. So your container IP not considered and as visitor IP considered.

    Regards

    Thread Starter Lea

    (@leac)

    Thank you for your swift reply.

    The wp_aiowps_permanent_block table is empty.

    In the Advanced settings tab, the detected IP addresses do show my actual IP, but in the dropdown (“Choose a $_SERVER variable you would like to detect visitors’ IP address using”), all three options show three different IP address. They all start with the same numbers as our container.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @leac.

    Yes in that dropdown correct $_SERVER variable have to choose. If it is of your containter not as per https://whatismyipaddress.com/ it is the issue.

    “Choose a $_SERVER variable you would like to detect visitors’ IP address using” dropdown should have correct option to detect your IP Address. that is input.

    Regards

    Thread Starter Lea

    (@leac)

    I understand. But clearly, the dropdown doesn’t have the correct IP address in any of its options. So what can we do? Users are being locked out because of other users’ failed login attempts

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @leac,

    Ok, Can you send me a screenshot of that dropdown? Also can you please contact the hosting provider or who set up the server how to get the user IP address in PHP as $_SERVER variable?

    Regards

    Thread Starter Lea

    (@leac)

    Here is a screenshot, with some of the details blurred for security.

    We host our own sites, but today the server administrator is not in. She’ll be in tomorrow – what should I ask her?

    View post on imgur.com
    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @leac,

    You should ask the server administrator if somehow the server is configured so $_SERVER REMOTE_ADDR or any one of the mentioned server variables shows the correct value of Visitor IP detected in drop down.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
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