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  • Plugin Support Cara

    (@dcka)

    Hi, @matsb50!

    But after login, they are redirect to the home page. And not to my account page, even though they have login from this page. And I believed it was the normal behavior of WooCommerce.

    You’re correct! The normal behavior of WooCommerce is indeed to send the user to their account page after logging in. I’ve confirmed this for you on my test sites that use the default Storefront theme and that only have very few plugins.

    Is it perhaps possible that your theme or a plugin is interfering with this default functionality? The best way to determine if that is the case is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Try logging in and seeing if you’re redirected properly to My Account

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

    I would recommend that you give that conflict test a go, and fingers crossed you find what’s causing the issue!

    • This reply was modified 4 years ago by Cara.
    • This reply was modified 4 years ago by Cara.
    Thread Starter matsb50

    (@matsb50)

    Hello,

    Thanks for your answer.

    You are true, it was due to miniOrange 2FA plugin. I am seeing with their support about this issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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