Redirect Url Question…

  • Hi,

    This is a small issue, but for me I would appreciate it if it can be resolved. When I submit for the form, the window that displays with the Thank you message is off the viewing part of the screen except for the lower portion, and it appears with the spinning animation in view, but the person who submits does not know what is going on, (unless of course they are on a high resolution screen, large monitor)

    I would like to be able to allow my viewers to see the whole Thank you message window without them having to scroll back up to the top of the page, even on low resolutions like 1024 x 768. Can you help me resolve that? Maybe an anchor link perhaps? I just don’t know the technique in the script.

    Edit, if I turn off the redirection, it still shows the welcome message too low, out of the viewing area.

    Great Contact Form By The Way!

    Thank you
    Brian

    https://www.ads-software.com/plugins/si-contact-form/

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi Brian I am sure this has to do with your theme.

    Can you share your contact form URL so that I can check and verify if it is the theme or not.

    Thank you

    Thread Starter Brian07002

    (@brian07002)

    Hi,

    I am at work, I will get back to you by 2:30pm or 3pm today.

    Thank you

    Thread Starter Brian07002

    (@brian07002)

    Hi,

    Did you check my email yesterday? I have sent you a private message with my url to the contact form.

    Brian

    Hi Brian, sorry for the delay. I have being very busy but I am looking into it as we speak.

    Kind regards

    Thread Starter Brian07002

    (@brian07002)

    Hi mbrsolutions,

    I have tested the default 2014 wordpress theme, and it did work as expected, BUT there was no scrollable content on the page, so the Message Sent message appeared as it should have in the viewing area.

    Regarding my current theme (classipress / simply responsive child theme)

    I just disabled my mobile navigation plugin, as you suggested might be the issue, but that didn’t solve my issue, although, it did make it so that it does show the Message Sent message (in complete view) from your plugin, but my goal is to make the page reload from the top, not just display the page from the bottom, leaving the message sent message mainly out of view. How can I make it so that after the message has been sent, the Thank you message page is loaded from the top, instead of at it’s ‘default’ location at the bottom leaving the header part out of view?

    Thank you
    Brian

    Hi Brian, I am glad to know that issue is not with the plugin. In regards to your request, that is something you will have to take up with the theme developers. I am sure they will be able to assist you further.

    Kind regards

Viewing 6 replies - 1 through 6 (of 6 total)
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