redirect when authorising onedrive

Hello @tridentmarketing

That can happen sometimes because of the mechanism of WordPress. And we don’t see a way to bypass it.

However, in that case, you can go ahead and go to the Cloud Storage page of the plugin, then you should be able to see an option of ‘Add Now’ which you can click to add the cloud storage.

All the best,

Hi @tonyrobins

Thank you for that, I’m only using the free version. The issue is when I log in the admin panel, I select WP Vivid -> Backup & Restore, then I select Remote Storage from the top tabs. I select Microsoft OneDrive, then authenticate with OneDrive.

It switches to Microsoft for me to log in and once I’m logged in, it redirects back to the admin panel with a different url, however at this point it then bounces me and redirects me to the home page of the website so it never gets the authentication.

I’ve checked all over but I can’t see anything saying cloud storage, so am I missing something?

I think this is something to do with Rank Math redirects, but even when I disable that it still doesnt authenticate.

Any ideas?

Thanks
Drew

Hi @tridentmarketing

No problem.

however at this point it then bounces me and redirects me to the home page of the website so it never gets the authentication.

The authentication should be done at that point. Have you gone back to the website admin dashboard > WPvivid > Remote Storage? On that page, you should see the message of the authentication is done, so you can click Add Now button to add the storage. See this screenshot.

All the best,

Hello,

Since we haven’t heard from you for a while, I am going to mark the thread as resolved.

Please feel free to start a new one if you need any further assistance.

All the best,