• Resolved JamesKoussertari

    (@jameskoussertari)


    Hi,

    Recently all redirects for all my forms are not redirecting to the correct places.

    When any form is submitted it is now opening up multiple pages in new tabs that are unrelated to the thank you page I have set in the action settings.

    Whether they are new forms or old forms, it doesn’t matter, they all redirect to the same group of wrong URLs.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Poonam Namdev

    (@poonam9)

    Hi @jameskoussertari,

    This issue might be occurring due to a plugin conflict. Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of your troubles.

    Let me know how it goes.

    Thread Starter JamesKoussertari

    (@jameskoussertari)

    Hi,

    We’ve tried deactivating plugins and it didn’t help.

    We’ve also tried rolling back the plugin, CF7 and WordPress to older versions which hasn’t helped either.

    The wrong redirects still happen even when we don’t add any redirect settings to a form. So your plugin is redirecting every form regardless of whether an action is added.

    When disabling your plugin, the forms no longer redirect, which is expected. Therefore there are no other redirects overriding your plugin.

    Could your recent update to make the plugin compatible with WordPress 6.7 have corrupted the database or something similar?

    Do you have any ideas how we can debug this further?

    Thanks

    Plugin Support Poonam Namdev

    (@poonam9)

    Hi @jameskoussertari,

    Thank you for checking and sharing the update. Unfortunately, we were unable to replicate this issue. We tested the plugin with the latest version of WordPress, and it functioned as expected. If you identify any specific conditions or patterns under which the plugin is causing issues, please let us know so we can investigate further.

    Same here! Your plugin was working without any problem for years with the same plugins installed, now it redirects all forms to the same thank you page! I have 5 thank you pages, and regardless of the redirect urls all forms are redirected to one (I don’t know how is it selected, but it is always the same) thank you page. The theme is BeTheme and everything is up-to-date.

    And I noticed also that the plugin doesn’t take into consideration the 5 sec delay that I set. It redirects immediately.

    Plugin Support Kush

    (@kushnamdev)

    @attila73 As per the forum guidelines, we recommend you create a new thread in the forum if you are facing similar issues with the plugin.

    Thank you, but it’s not relevant anymore.

Viewing 6 replies - 1 through 6 (of 6 total)
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