Redirection also not working

  • Resolved edgeontechnologies

    (@edgeontechnologies)


    6 years, 8 months ago

    Hi, the redirect is not working for me either. When I submit the form it instead redirects to this page:
    https://edgeontechnologies.com/contact/#wpcf7-f410-p19-o1

    I have Contact Form 7 version 5.0.1, and I also have plugins to use CF7 with Infusionsoft and Elementor, perhaps those might be messing up the redirect.

    Screenshots of my form settings can be found here.

    Any advice on how to fix, or other info that is needed to understand the issue? Thanks for any help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Yuval

    (@yuvalsabar)

    Hi @edgeontechnologies,

    Your form is not submitted via ajax method. This is an error that prevents the plugin from working properly. Please try to disable other plugins to see what’s causing it. My guess it’s InfusionSoft Add-on that causing this problem. This plugin hasn’t been updated for more than 3 years and probably has some compatibility issues. I believe you need to find a more updated and supported replacement that will use CF7 updated AJAX methods.

    Thread Starter edgeontechnologies

    (@edgeontechnologies)

    @yuvalsabar I disabled the Infusionsoft plugin, updated the form and the redirect is now working. Apparently you were right that it was causing the incompatibility issues.

    Thanks for the help and quick response!!

Viewing 2 replies - 1 through 2 (of 2 total)
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