Redirection error after the pop up is closed

  • Resolved myco2

    (@myco2)


    10 months, 3 weeks ago

    Hello, I created a pop up with the plugin, I added the option to close once the pop up is clicked and redirect the user to a new website. but that doesn’t work.

    1. I create a button, I want when the user clicks on the button in the pop, so that the pop up closes and redirects the user to the url in the button, and I add a css class to the button for a new pop up opens once the user is redirected to a new website. but it does not work, the new pop up opens but the user is not redirected to the new website.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @myco2

    We apologize for the inconvenience. Could you please share more details i.e. the type of popup you are using and if you are using any extension? Also, your environment details. We kindly ask you to reach out to us directly for support. You can visit the following link, https://help.popup-builder.com/en/, where you will find options to chat with us or send an email. Our team is available to assist you and will gladly address any concerns you may have.

    Plugin Support Jawad Ahmed

    (@jawada)

    Hi !@myco2

    Since we haven’t heard back from you for some time, I’ll mark this thread as resolved. If you still need assistance or have any further questions, please don’t hesitate to reach out.

    You can visit our support page, where you will find options to chat with us or send an email. Our team is available and happy to assist you with any concerns you may have.

    Warm regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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