Redundant Purchase Events

Hi,

As a first step, please share a copy of your site’s System Status Report, it is located under WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Looking forward to hearing from you.

WordPress Environment

WordPress address (URL): https://www.ilcovodelnerd.com
Site address (URL): https://www.ilcovodelnerd.com
WC Version: 7.3.0
REST API Version: ?</img> 7.3.0
WC Blocks Version: ?</img> 9.1.5
Action Scheduler Version: ?</img> 3.5.2
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?</img>
Language: it_IT
External object cache: –

Server Environment

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 150 MB
PHP Time Limit: 180
PHP Max Input Vars: 12000
cURL Version: 7.86.0
OpenSSL/1.1.1s

SUHOSIN Installed: –
MySQL Version: 5.7.38-log
Max Upload Size: 150 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.3.0
WC Database Prefix: wp_
Dimensione totale database: 1521.80MB
Dimensione dati database: 1135.02MB
Dimensione indice database: 386.78MB
wp_woocommerce_sessions: Dati: 4.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_order_items: Dati: 2.52MB + indice: 1.52MB + motore InnoDB
wp_woocommerce_order_itemmeta: Dati: 13.52MB + indice: 14.03MB + motore InnoDB
wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_payment_tokenmeta: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_actions: Dati: 13.52MB + indice: 13.91MB + motore InnoDB
wp_actionscheduler_claims: Dati: 0.11MB + indice: 0.08MB + motore InnoDB
wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_logs: Dati: 7.52MB + indice: 5.30MB + motore InnoDB
wp_aiowps_debug_log: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_aiowps_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_aiowps_failed_logins: Dati: 0.17MB + indice: 0.25MB + motore InnoDB
wp_aiowps_global_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_aiowps_login_activity: Dati: 0.30MB + indice: 0.00MB + motore InnoDB
wp_aiowps_login_lockdown: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_aiowps_permanent_block: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_berocket_termmeta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cf7_vdata: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
wp_cf7_vdata_entry: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
wp_chaty_contact_form_leads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cmplz_cookiebanners: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cmplz_cookies: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
wp_cmplz_services: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_comments: Dati: 5.52MB + indice: 5.84MB + motore InnoDB
wp_cpappbk_forms: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_cpappbk_messages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_enjoy_instagram_hashtags: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
wp_enjoy_instagram_media: Dati: 0.09MB + indice: 0.00MB + motore InnoDB
wp_ewwwio_images: Dati: 13.52MB + indice: 5.03MB + motore InnoDB
wp_ewwwio_queue: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_failed_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_gdpr_cc_options: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_gdpr_cookie_post_cookies: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_gdpr_cookie_scan_categories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_icl_languages_translations: Dati: 0.20MB + indice: 0.14MB + motore InnoDB
wp_icl_locale_map: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_icl_mo_files_domains: Dati: 0.06MB + indice: 0.02MB + motore InnoDB
wp_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_strings: Dati: 9.52MB + indice: 15.09MB + motore InnoDB
wp_icl_string_packages: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
wp_icl_string_pages: Dati: 27.56MB + indice: 38.09MB + motore InnoDB
wp_icl_string_positions: Dati: 0.08MB + indice: 0.02MB + motore InnoDB
wp_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_string_translations: Dati: 3.52MB + indice: 2.00MB + motore InnoDB
wp_icl_string_urls: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
wp_icl_translate: Dati: 1.52MB + indice: 0.11MB + motore InnoDB
wp_icl_translate_job: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_translations: Dati: 5.52MB + indice: 12.06MB + motore InnoDB
wp_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_translation_downloads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_translation_status: Dati: 2.52MB + indice: 0.41MB + motore InnoDB
wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_lws_wr_achieved_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_lws_wr_historic: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_mailchimp_carts: Dati: 1.03MB + indice: 0.00MB + motore InnoDB
wp_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_myCRED_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_options: Dati: 54.41MB + indice: 2.41MB + motore InnoDB
wp_pimwick_gift_card: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_pimwick_gift_card_activity: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_pmxe_exports: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_pmxe_google_cats: Dati: 0.39MB + indice: 0.00MB + motore InnoDB
wp_pmxe_posts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_pmxe_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_pmxi_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_pmxi_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_pmxi_images: Dati: 1.52MB + indice: 0.00MB + motore InnoDB
wp_pmxi_imports: Dati: 2.52MB + indice: 0.00MB + motore InnoDB
wp_pmxi_posts: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_pmxi_templates: Dati: 0.11MB + indice: 0.00MB + motore InnoDB
wp_postmeta: Dati: 379.95MB + indice: 134.41MB + motore InnoDB
wp_posts: Dati: 482.58MB + indice: 14.06MB + motore InnoDB
wp_queue: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_raneri_danea_scheduled: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_css: Dati: 0.13MB + indice: 0.02MB + motore InnoDB
wp_revslider_css_bkp: Dati: 0.13MB + indice: 0.00MB + motore InnoDB
wp_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_sliders: Dati: 0.19MB + indice: 0.02MB + motore InnoDB
wp_revslider_sliders_bkp: Dati: 0.28MB + indice: 0.00MB + motore InnoDB
wp_revslider_slides: Dati: 0.33MB + indice: 0.02MB + motore InnoDB
wp_revslider_slides_bkp: Dati: 3.52MB + indice: 0.00MB + motore InnoDB
wp_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_social_users: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_termmeta: Dati: 0.38MB + indice: 0.48MB + motore InnoDB
wp_terms: Dati: 0.13MB + indice: 0.16MB + motore InnoDB
wp_term_relationships: Dati: 3.52MB + indice: 3.52MB + motore InnoDB
wp_term_taxonomy: Dati: 0.22MB + indice: 0.14MB + motore InnoDB
wp_trp_gettext_it_it: Dati: 38.58MB + indice: 35.66MB + motore InnoDB
wp_trp_gettext_original_meta: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_trp_gettext_original_strings: Dati: 1.52MB + indice: 1.52MB + motore InnoDB
wp_trp_original_meta: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_trp_original_strings: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_trustindex_collector_schedule_list: Dati: 0.09MB + indice: 0.00MB + motore InnoDB
wp_trustindex_collector_unsubscribes: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_trustindex_google_reviews: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_usermeta: Dati: 11.52MB + indice: 11.03MB + motore InnoDB
wp_users: Dati: 0.45MB + indice: 0.42MB + motore InnoDB
wp_vtprd_purchase_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_vtprd_purchase_log_product: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_vtprd_purchase_log_product_rule: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_vtprd_transient_cart_data: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wccs_conditions: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wccs_condition_meta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_admin_notes: Dati: 0.08MB + indice: 0.00MB + motore InnoDB
wp_wc_admin_note_actions: Dati: 0.06MB + indice: 0.02MB + motore InnoDB
wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_customer_lookup: Dati: 0.52MB + indice: 0.44MB + motore InnoDB
wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_product_lookup: Dati: 1.52MB + indice: 1.56MB + motore InnoDB
wp_wc_order_stats: Dati: 1.52MB + indice: 0.61MB + motore InnoDB
wp_wc_order_tax_lookup: Dati: 0.28MB + indice: 0.27MB + motore InnoDB
wp_wc_product_attributes_lookup: Dati: 0.39MB + indice: 0.47MB + motore InnoDB
wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_meta_lookup: Dati: 3.52MB + indice: 6.89MB + motore InnoDB
wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_se_queue: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_se_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wdr_order_discounts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wdr_order_item_discounts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wdr_rules: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woobe_history: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_woobe_history_bulk: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woodmart_wishlists: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woodmart_wishlist_products: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpf_filters: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpf_meta_keys: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpf_meta_values: Dati: 0.02MB + indice: 41.75MB + motore InnoDB
wp_wpf_meta_values_bk: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wt_iew_action_history: Dati: 0.09MB + indice: 0.00MB + motore InnoDB
wp_wt_iew_cron: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wt_iew_ftp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_yith_wcaf_affiliates: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_clicks: Dati: 1.52MB + indice: 0.30MB + motore InnoDB
wp_yith_wcaf_commissions: Dati: 0.06MB + indice: 0.06MB + motore InnoDB
wp_yith_wcaf_commission_notes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_payments: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_payment_commission: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_yith_wcaf_payment_notes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcaf_rate_rulemeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_yith_wcaf_rate_rules: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcan_filter_sessions: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_yith_wcwl: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yith_wcwl_lists: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_yoast_indexable: Dati: 20.56MB + indice: 11.09MB + motore InnoDB
wp_yoast_indexable_hierarchy: Dati: 1.52MB + indice: 1.08MB + motore InnoDB
wp_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_yoast_primary_term: Dati: 0.52MB + indice: 0.72MB + motore InnoDB
wp_yoast_seo_links: Dati: 1.52MB + indice: 2.02MB + motore InnoDB
wp_yoast_seo_meta: Dati: 2.52MB + indice: 0.00MB + motore InnoDB

Post Type Counts

attachment: 42398
blocks: 19
br_labels: 4
cms_block: 48
custom_css: 2
customize_changeset: 8
elementor_library: 1
gift_card: 1
jetpack_migration: 1
language_switcher: 2
lws-wre-event: 4
lws-wre-pool: 1
lws-wre-unlockable: 1
mc4wp-form: 1
mycred_rank: 1
nav_menu_item: 318
oembed_cache: 8
page: 131
post: 201
product: 9077
product_variation: 5
revision: 3258
shop_coupon: 54
shop_order: 6527
shop_order_refund: 1085
vc_grid_item: 3
vc_settings_preset: 1
wc_dynamic_pricing: 1
wcct_countdown: 2
wcpcsu-custom-post: 1
wcs_ruleset: 14
woodmart_sidebar: 5
woodmart_slide: 25
wp_global_styles: 1
wp-rest-api-log: 8247
wpcf7_contact_form: 30
yith_wcan_preset: 2
yith_wcps_type: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (47)

WPML Multilingual CMS: by OnTheGoSystems – 4.3.6
Advanced CF7 DB: by Vsourz Digital – 1.9.2
WooCommerce Advanced Product Labels: by BeRocket – 1.2.4.1
All In One WP Security: by All In One WP Security & Firewall Team – 5.1.4
Conditional Fields for Contact Form 7: by Jules Colle – 2.3.2
Successful Redirection for Contact Form 7: by JAYASREE TU – 1.0
Chaty: by Premio – 3.0.6
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.4.0
Complianz - Termini e Condizioni: by Really Simple Plugins – 1.1.3
Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.63
Contact Form 7: by Takayuki Miyoshi – 5.7.2
Customer Reviews Collector for WooCommerce: by Trustindex.io – 3.2
Duplica pagina: by mndpsingh287 – 4.5
GTM4WP: by Thomas Geiger – 1.16.2
ELEX WooCommerce Bulk Edit Products, Prices & Attributes (Basic): by ELEXtensions – 1.2.8
Facebook for WooCommerce: by Facebook – 3.0.8
Free Shipping Label: by Devnet – 2.5.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0
Mailchimp for WooCommerce: by Mailchimp – 2.7.6
Menu Image: by Freshlight Lab – 3.0.8
MultiLine files for Contact Form 7: by Zluck Solutions – 2.3
Nextend Social Login: by Nextendweb – 3.1.7
Pre-Orders for WooCommerce PRO: by Bright Plugins – 1.7
Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
Product Import Export for WooCommerce: by WebToffee – 2.2.7
PW WooCommerce Gift Cards: by Pimwick
LLC – 1.224

Danea Easyfatt Import/Export: by Riccardo Raneri – 2.33.0
Slider Revolution: by ThemePunch – 6.5.12
Smart WooCommerce Search by Searchanise: by Searchanise – 1.0.12
Use Any Font: by Dnesscarkey – 6.2.98
W3 Total Cache: by BoldGrid – 2.2.11
WooCommerce 18app - Premium: by ilGhera – 1.2.5
Order Tags: by 99w – 1.6.0 (aggiornamento alla versione 2.0.1 disponibile)
Converter for Media: by Image Optimization Team by matt plugins – 5.6.3
BEAR – Bulk Editor and Products Manager Professional for WooCommerce: by realmag777 – 1.1.3.1
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
Extra Product Sorting Options for WooCommerce: by SkyVerge – 2.9.1
WooCommerce Payments: by Automattic – 5.3.0
WooCommerce PayPal Payments: by WooCommerce – 2.0.1
WooCommerce: by Automattic – 7.3.0
Yoast SEO: by Team Yoast – 19.14
Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.9
Widget per recensioni di Google: by Trustindex.io – 9.8
WPML String Translation: by OnTheGoSystems – 3.0.6
WPML Translation Management: by OnTheGoSystems – 2.9.4
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6

YITH WooCommerce Affiliates: by YITH – 2.10.0

Inactive Plugins (8)

All-in-One WP Migration: by ServMask – 7.70
Jetpack: by Automattic – 11.7.1
WooCommerce 18app: by ilGhera – 1.2.3
WooCommerce Blocks: by Automattic – 9.4.0
Woocommerce Cross Sell Products Display: by Logicfire – 2.0.1
WPML All Import: by OnTheGoSystems – 2.1.1
YITH WooCommerce Product Slider Carousel: by YITH – 1.18.0
YITH WooCommerce Wishlist: by YITH – 3.17.0

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

Must Use Plugins (1)

installatron_hide_status_test.php: by –

Settings

API Enabled: ?</img>
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?</img>
Enforce Approved Product Download Directories: ?</img>
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #7 - /negozio/
Carrello: #8 - /cart/
Cassa: #9 - /checkout/
Il mio account: #10 - /my-account/
Termini e condizioni: #845 - /termini-e-condizioni-di-vendita/

Theme

Name: Flatsome Child
Version: 3.0
Author URL:
Child Theme: ?</img>
Parent Theme Name: Flatsome
Parent Theme Version: 3.16.5
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ?</img>

Templates

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

WooCommerce PayPal Payments

Onboarded: ?</img>
Shop country code: IT
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: ?</img>
Pay Later messaging available in country: ?</img>
Webhook status: –
Vault enabled: –
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ?</img>
Tracking enabled: –

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2023-01-20 17:07:29 +00:00
Options: ?</img>
Notes: 119
Onboarding: completed

WooCommerce Payments

Version: 5.3.0
Connected to WPCOM: Sì
Blog ID: 157174507
Account ID: acct_1Ko8SR2ENIN69cZC

Action Scheduler

Canceled: 91
Oldest: 2022-12-21 11:13:19 +0000
Newest: 2023-01-20 11:42:07 +0000

Complete: 31.704
Oldest: 2022-12-20 16:16:29 +0000
Newest: 2023-01-20 15:51:20 +0000

Failed: 3.650
Oldest: 2021-06-14 17:36:20 +0000
Newest: 2023-01-16 18:04:33 +0000

Pending: 1
Oldest: 2023-01-20 18:53:04 +0000
Newest: 2023-01-20 18:53:04 +0000

Status report information

Generated at: 2023-01-20 16:02:43 +00:00
`

Hello @francpranz,

I checked your site using Meta Pixel Helper and I can see only one pixel detected.

Could please check if you have a customer who made more than one order in a short period of time?

It might be a false alarm, especially if you sell collectable items that are commonly targeted by bots for scalping. </img>

Look forward to hearing back from you.

I also did the same checks with the Facebook Pixel Helper extension. We don’t have product scalping problems using bots and we don’t have orders that are too close in time. The warning, as I told you, has been appearing every day for a week so it doesn’t seem like an isolated case.

I already encountered a similar problem in your support forum https://www.ads-software.com/support/topic/deduplication-issue-on-the-purchase-events/ but I don’t know if the problem is the same.

Hi,

That support forum looks like it is related to your case. I’d also suggest to check if this Facebook documentation helps to solve the issue you are facing:

• How to troubleshoot Meta Pixel error and warning

I hope this helps.

Hi Adelmo Infante !

There is issue with facebook for woocommerce plugin, I’m stuck in this issue from last one month, Its show me double purchases in facebook ad manager. I resolve this issue firstly disconnect integration from your site and and deactivate this plugin. than add pixel custom to your header file with only page view event. and create your events from Facebook Ad Manager Event Setup tool. Hope your double purchase issue will fixed asap by doing this.

Regards
Hasnat Baig

Hi @hasnatbaig thanks for your answer.

But isn’t this only the browser tracking active? I would like to keep both browser and server tracking and I would like to leave the management of these to the Facebook for Woocommerce plugin.

@ihereira However the error in that forum thread looks slightly different than mine. So I rephrase my question:
Do you think I could solve this by following this advice from your colleague in the discussion?
“Can you please try the following steps too?

Clear Caching and Transient data by going to WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on the right)
Force full sync all your products manually by going to Marketing > Facebook > Product sync, click Sync Product
Let us know how it goes!”

Am I risking anything by proceeding with this operation?

Thanks for support

Hi, @hasnatbaig

Please create your own thread for your issue – here.

This is to make sure that every user’s issues receive their own thread with proper attention.

• Frequently Asked Questions.

We’ll be glad to help.

Hi, @francpranz

For better assistance, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Important: Please include a link to this forum thread.

We’ll be glad to help further.