Redux Framework causing RAM usage spike

  • Resolved israel5ew

    (@israel5ew)


    1 year, 4 months ago

    Yesterday there was a massive spike of RAM usage on our site and it causes to display a 502 Bad Gateway. The last action I did was disabled the HTTPS Enforce setting and disabled media optimization from the SG Optimizer plugin in order to prevent conflicts with WP Rocket. Usually making those changes, especially disabling those settings does not break the site.

    I was looking for the culprit by disabling all the plugins and activating them one by one and I found out that the problem was coming from the Redux Framework plugin.

    Redux Framework is a crucial plugin for the Minimog theme because it supports multiple JS functionalities. It is also responsible for most of the site’s settings such as logo, pop ups, header texts, and other settings.

    I contacted the SiteGround support and according to them, they cannot tell where the massive requests that cause RAM usage spike originated and we might reconsider using the Redux Framework plugin until the problem is resolved.

    • This topic was modified 1 year, 4 months ago by israel5ew.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kev Provance

    (@kprovance)

    Please turn off your theme and load a base WordPress theme, like Twenty-Twenty One. Then disable ALL plugins EXCEPT Redux Framework. Afterward, determine if the issue still occurs.

    You see, many times, themes use Redux incorrectly, and I’ve not yet seen any data that supports Redux is the issue. Redux controls the theme’s options system, so when Redux is disabled, certain codes within the theme are not executed and it seems like the problem went away, and Redux takes the blame. See almost any post in this forum. That’s usually the case.

    We do not support themes that use Redux and 1) We do not have access to premium themes, 2) Premium theme support is not allowed in these forum per WordPress guidelines, and 3) We have no control over how developers use Redux. I’ve been working on Redux for thirteen years and I’ve never seen this kind of activity except when theme developers write bad themes.. Redux, out of the box, will not spike memory usage.

    You also never indicated what version you are using or what version of PHP you are running, so my guesses are limited, but if you try what I asked you to try and things don’t go haywire, then it’s clear there is a theme issue. In that case, you’ll have to contact the theme author.

    Also, the version of them theme you are using is 2.8.7. The latest version is 3.4.0. You are several versions behind. Additionally, I would highly suggest updating your theme.

    Plugin Author Kev Provance

    (@kprovance)

    No follow up from the OP. Closing.

Viewing 2 replies - 1 through 2 (of 2 total)
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