Reference errors/slider not loading

Sorry to join in but I think we are having the same issues too. Any help would be much appreciated!

This issue has become much worse as the days have ticked by. Now there are image elements of sites that are not loading at all. A fresh look at the console this morning indicates a new jQuery error as follows:

Uncaught TypeError: jQuery(...).carousel is not a function
    at HTMLDocument.<anonymous> (<anonymous>:4:26)
    at i (jquery.js:2)
    at Object.add [as done] (jquery.js:2)
    at a.fn.init.n.fn.ready (jquery.js:2)
    at <anonymous>:1:18
    at CookieControl.Cookie.dequeueNonAsyncScripts (uc.js:1)
    at CookieControl.Cookie.dequeueNonAsyncScripts (uc.js:1)
    at CookieControl.Cookie.dequeueNonAsyncScripts (uc.js:1)
    at CookieControl.Cookie.dequeueNonAsyncScripts (uc.js:1)
    at CookieControl.Cookie.dequeueNonAsyncScripts (uc.js:1)

Disabling cookiebot fixes the problem. Please advise. The current errors are affecting not only display now but also usability.

Thank you.

Hi @jhanbackjr @technovore

Thanks for reaching out, and sorry for the slow response.

The latest release, 3.0.0, introduced a ground-breaking new feature, that allows automatic cookie-blocking, based upon the results of our latest scan of your website. It automatically blocks all tags that set cookies, unless the visitor has given proper consent for the kinds of tracking the the tags perform.

If this new feature is breaking your site, you can switch back to the old way of implementing cookie-control, by selecting “manual” instead of “auto” under the Cookie-blocking mode setting.

See this image: https://prntscr.com/p73s77

Note that if you choose “manual”, you may want to investigate what to do about the images that were missing in “auto” mode. The images are most likely missing because they are pixels which enable tracking of your visitors.

See more information on how to hide and show content based on the visistors consent: https://support.cookiebot.com/hc/en-us/articles/360003812053-Hide-and-show-content-based-on-the-visitor-s-consent

• This reply was modified 5 years, 5 months ago by cookiebot.

Hi,
I think I have a similar problem. I received an email by cookiebot support that, after the latest scan of my website, suggested me to modify the script to allow the automatic block of cookies.
I modified the script and in the settings of the plugin, I selected Automatic in the item “cookie blocking-mode”. The problem is that, in this way, the buttons of like and share of facebook disappeared.

Controlling the console I found these errors:

Uncaught TypeErros: Cannot read properly ‘insertBefore’ of null at CookieControl.Cookie.postponeMutation (uc. js:1) at Mutation0observer.mutatioHandler (uc. js:1)

Uncaught ReferenceErros:jQuery is not defined at /wp-content/plugins/_s/js/scripts.js:506

Uncaught Erros: Bootstrap’s JavaScript require jQuery at /wp-content/themes/j_c/js/bootstrap.js:6

If in the settings of the plugin, I select Manual in the item “cookie blocking-mode”, these button of facebook appeared again.

So I want to know:
1) with only the modification of the script, do I block preventively the cookie?
2) in the settings of the plugin, must I select Automatic to block preventively the cookies?

I want to respect the GDPR but I want also that the social buttons of facebook appear always on my site. Can you help me?

I read also the information at this link: https://support.cookiebot.com/hc/en-us/articles/360003812053-Hide-and-show-content-based-on-the-visitor-s-consent
but I didn’t understand if I can use them to solve and eventually how and where I have to insert them.
Please, answer me.
Thanks in advance

Hi @thebigbang,

Thanks for reaching out. You have already opened a wordpress support thread, so let’s stick to that one instead. We will reply shortly, thanks for your patience.

I don’t understand. The visitor account I’m using to view my site had already accepted ALL cookies in the banner. Shouldn’t that mean that I would be able to see all content even if automatic blocking is enabled? Or do all visitors need to re-consent after automatic blocking is enabled?

I tried switching back to manual blocking. That did solve the problem. I’ll follow the guides and implement show/hide based on content. HOWEVER, as I said, I had already consented to all cookies, so shouldn’t I have been seeing all content anyway?

Please advise.

@jhanbackjr

… I had already consented to all cookies, so shouldn’t I have been seeing all content anyway?

If you have given consent to everything, then the tags should not be blocked. If this appears to be an issue, I suggest you provide us with a link to a page where we can reproduce the behaviour. You can do so either here or through our wp support email: [email protected].

Email sent with links.

With automatic mode enabled, I have also tried disabling all add-ons. Same problem persists.

As discussed over mail with @jhanbackjr, the solution for now is to use “manual” as cooking-blocking mode.