• Resolved fbenver

    (@fbenver)


    Dear all,

    I do not know when exactly but this awesome plugin does not work for my website anymore. When I drag the widget to my sidebar, it gives me the “ReferenceError: pricing_one_col is not defined” error and I am not able to write any text or HTML on this widget after dragging and putting it on my sidebar. Also the rich text icons to edit the text are gone.

    I have checked and the issue is not theme related, I have also deleted and re-installed the plugin but did not change anything.

    Does anyone know how I can solve this problem?

    Please let me know.

    Kind regards,

    https://www.ads-software.com/plugins/black-studio-tinymce-widget/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Marco Chiesi

    (@marcochiesi)

    The problem is certainly related to a conflict with another plugin (or theme), which triggers a javascript error and prevents our plugin from working. Our plugin doesn’t have any variable named pricing_one_col so it can’t be the culprit. Try to disable other plugins, especially the ones that provides pricing table features or shortcodes.

    Thread Starter fbenver

    (@fbenver)

    Hi Marco,

    Thank you for your reply. Yes you are correct, apparently it is a conflict between Users Ultra Lite and Visual Editor.

    Is there a possibility to make them work together?

    Kind regards,

    Plugin Author Marco Chiesi

    (@marcochiesi)

    Users Ultra has an odd (faulty) behavior about loading its stuff. To fix it you should modify the file xooclasses/xoo.userultra.adminshortcodes.php.
    Locate the following line

    wp_enqueue_script( 'editor_plugin_short_options', xoousers_url.'/admin/scripts/editor_plugin_short_options.js', array( 'jquery' ),'5.6.0',true);

    inside the respo_add_shortcode_tinymce_plugin method and move it a few lines above inside the respo_add_shortcode_button method, just after the following line

    add_filter('mce_buttons',   array(&$this,'respo_register_shortcode_button'));

    Please contact the Users Ultra developers and point them to this topic, so that they can fix it on future releases.

    Thread Starter fbenver

    (@fbenver)

    Yes, thank you very much. It works now fine again.

    Have a nice day mate! Cheers!

    Hello Marco Chiesi,

    Thank you very much for troubleshooting this.

    We have updated the plugin.

    Regards
    Frank

Viewing 5 replies - 1 through 5 (of 5 total)
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