• Resolved graichura

    (@graichura)


    Hi,

    I am using your plugin to serve a slider on my homepage, which I believe is causing an epic failure of leading to too many redirects and a broken page. Specifically it is being called-out in my diagnosis analysis using chrome developer for one of the two posts, which I have in the slider.

    Here is the reference to the code/error pasted into pastbin:

    https://pastebin.com/vF36cfHG

    Please note that the instruction line highlighted in chrome developer, showed this as the breakpoint:

    (function(a_, b_) { with (a_) with (b_) return suggestionsSummaryListHeader })

    Can you please advise ASAP on this what can be done to resolve. When I tried to deactivate the slider plugin, the slider remained on the page. Ideally I need this slider to work so any help to verify if you have ‘suggestionsSummaryListHeader’ used anywhere in your code and if it is setup correctly, or if it could be something else related causing the issue.

    Thanks in advance for your urgent investigation into this issue.

    Please note that this issue is causing a direct conflict with SEO plugins. I have found that with two separate plugins the same issue is occurring (Yoast and Rankmath SEO). As a consequence it is preventing SEO from being enabled also.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @graichura!

    We don’t have ‘suggestionsSummaryListHeader’ in our code, and the code you have at https://pastebin.com/vF36cfHG doesn’t comes from us either, so I’m not sure if the problem you saw was caused by our slider. Currently on your homepage I do see Smart Slider being turned off, as only the shortcode of a slider appears, and not the slider. If you see this differently, you have a caching issue, that some sort of cache gives you an older version of your website instead of the latest one. Could you please turn Smart Slider back on? Then I will check what kind of error messages appear in Chrome.

    Thread Starter graichura

    (@graichura)

    Hi Gabor,

    It is re-enabled so you can see it.

    Please let me know.
    Thanks

    Thread Starter graichura

    (@graichura)

    Hi @nextendweb_gabor, this seems to have resolved.
    Best

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘ReferenceError: suggestionsSummaryListHeader is not defined’ is closed to new replies.