• Hi,
    Sorry for my english.

    I become mad. I cannot use the visual editor in my website. In the anothers websites i checked (same wordpress version, same server) it’s ok… no problem. But why???

    I try today:
    – disable all plugin.
    – use twenty sixteen theme.
    – delete browser’s cache.
    – use another browser
    – upload by ftp the version 4.6 again
    – disable all firefox modules

    Actually I cannot yet use the visual editor.

    I can of course create again the website from scratch but if it’s possible i would prefer to try other solutions. Any Iddea?

    Thanx by advance for your replies,
    Nat

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    – First off, go to Users->Your Profile.
    – Make sure that the box marked “Disable the visual editor when writing” at the top of the screen is not checked.
    – If it is checked, then uncheck it and scroll down to the bottom of the page and click the “Update Profile” button to save your settings.
    – If that setting is correct, your browser can help you identify JavaScript issues or conflicts. Do you have any Javascript errors in the console when looking at the editor page?
    This article can assist you in doing that diagnosis.
    – If you use any caching systems, like Cloudflare, clear those caches.
    – Check that the file permissions of all the PHP files are set correct (i.e., 644).
    – Specifically check files like /wp-includes/js/tinymce/wp-tinymce.php and such.
    – If the permissions are incorrect, then some servers running security code like suhosin won’t allow those files to run.

    Thread Starter Nat

    (@etisse)

    Hi Tara,
    Thanx,
    I check all points:
    – on my profile visual editor is on.
    – No PHP errors with debug on.
    – The files permissions are OK (644).
    – No cache system on.
    – I try with FIREFOX 47.0.1 with no addon actives (on XP pro) and try also with google chrome – the same problem

    – The firefox JS console displays 2 errors:

    L’API Fullscreen préfixée est obsolète. Veuillez utiliser la version non préfixée de l’API pour le plein écran. Pour plus d’informations, consultez https://developer.mozilla.org/docs/Web/API/Fullscreen_API
    load-scripts.php:429:6828
    ReferenceError: tinymce is not defined
    post-new.php:2018:1

    Seems to be that but i dont know how to explain it. Is that because of the update of firefox?

    • This reply was modified 8 years, 6 months ago by Nat.
    Moderator t-p

    (@t-p)

    As you mentioned in your OP, looks like you have already tried many basic troubleshooting steps.

    In couple of days, 4.6.1 will be released. Then try updating to that and see if that resolve the issue.

    Thread Starter Nat

    (@etisse)

    OK, I’ll come back then to tell you,
    Good evening

Viewing 4 replies - 1 through 4 (of 4 total)
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