Referrals show number of references but don't get additional entries
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Hello,
I just ran a test contest in which each contestant gets 3 additional entries per referal. After setting it, I followed these steps:
1. Opted-in in the landing page (name, last name, email address)
2. Opened email and confirmed it by clicking link (double opt-in option is set)
3. Opened confirmation page with social media buttons and a share link options
4. I clicked on the copy link button.
5. I opened a new incognito window, pasted copied referral link and opened the landing page.
6. I opted-in again with a second name and email address.
7. I opened second email account and confirmed it by clicking link.
8. I closed confirmation page window and opened a new incognito window again to paste the first referral link once again.
9. I opted-in again with a third name and email address.
10. I opened third email account and confirmed it by clicking link.If each contestant gets 3 entries per referral, after following these steps the first user should have 7 entries and 2 referrals. Right? Well, the Participants list shows three email addresses and the first one to opt in has 2 referrals, but one entry only.
Does anyone have the same issue? Do you have any suggestions?
Thank you!
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