Refresh/Import Google Cal feed never finishes.

  • Resolved IanEric

    (@ianeric)


    5 years, 10 months ago

    Not sure when this problem started, but refreshing my Google Calendar feed (or re-importing it) never finishes. I’ve had events added to the feed a week ago that still have not populated.

    I’m fairly sure my PHP Memory limit is 256 or higher, as recommended. I’ve disabled all other plugins to check for conflicts, with no change in the Time.ly behavior. I went to my source calendar and deleted hundreds of past events (from several years past), thinking perhaps the sheer number of events was causing the hang. Still no change. I’m at a loss. My feed will not refresh.

    Thanks for any fixes….

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @ianeric,

    Do you know which PHP version your host is running?

    Thanks,
    Ben

    Thread Starter IanEric

    (@ianeric)

    5.6; it was 5.3, but I manually updated it. 5.6 is the highest version offered.

    Hi @ianeric,

    If you still have a issue, please log into your Timely account and open a ticket by clicking on the Get Help link, or click here: https://dashboard.time.ly/account/get-help and we will continue there.

    Thanks,
    Ben

    Thread Starter IanEric

    (@ianeric)

    Thank you, Benjamin. Things seem to be working again now! I know this may not be the issue this time, but can you tell me if there’s a “max” number of events that perhaps can stall the import process? I know I was up near 1100, but now I’m down to about 350. I can easily purge my Google Cal from time to time if it helps to keep the event total down. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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