Refund confirmation ?

  • Resolved cedricbonnot

    (@cedricbonnot)


    1 month, 2 weeks ago

    I don’t understand why I am not receiving a confirmation when I contact support here: [email protected]. It’s regarding a refund as specified in their policy on their website. I’m starting to get really worried. It would be the least to receive a message confirming that my message has been received. Just a confirmation would be greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support leonardoiub

    (@leonardotamion)

    Hello,

    thanks for your message and your patience.

    I’m sorry but we were dealing with a backlog and now we’ll proceed managing your request, you’ll receive an answer today to your ticket.

    Thanks again for your patience!

    Hi, same for me. I did 4 emails to get a refund. The 1st email was last week and I have no answer! Can you please confirm that we get a refund? ID : [email protected].

    Thanks

    Plugin Support leonardoiub

    (@leonardotamion)

    Hello @kwalt ,

    please do not share personal information in the WordPress forum since it’s against its policy, your request will be managed as soon as possible, I’m sorry for the delayed answer.

Viewing 3 replies - 1 through 3 (of 3 total)
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