Refund receipt

  • Resolved isanea

    (@isanea)


    4 years, 7 months ago

    Hello

    I would like to know how can I get an invoice of refund if needed (for the customer and myself).
    For now, in my test orders, refund does not appears on the final invoice.

    Many thanks in advance
    Kind regards
    Laura

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  • Plugin Contributor alexmigf

    (@alexmigf)

    Hello @isanea

    We follow GAAP (= Generally Accepted Accounting Principles) which means that administrative changes should be documented separately. This means that an original invoice should never be modified by a refund. In most countries (at least in the EU) this is even considered fraudulent (and illegal).
    We have chosen to follow this in both the free and the paid extension. Just only the paid Professional extension has the capability of generating credit notes for the refund.

    Hope that helps!

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