Refund request being denied

  • Resolved KiwiPhil

    (@kiwiphil)


    1 year, 7 months ago

    Hi, I am trying to get a refund and WPSwings is not doing this for me. I made the request within a short time of making my purchase.

    I had one issue, which was resolved, but I would still like to cancel. As per the written policy this is allowed within 30 days.

    Has anyone ever successfully received a refund?

    If more information is required as to why I would like a refund then I am happy to provide it.

    While I accept that this isn′t necessarily a support issue, I am having no luck with all of the other ways for progressing this issue

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter KiwiPhil

    (@kiwiphil)

    After a nice response from support I can now happily say that my refund has been processed. I am happy for this issue to be closed.

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    It’s great to hear that you are happy with the support and also you got the refund from our side.

    It takes time to investigate the issue and process the refund.

    But our team is here and they will help you in the best possible way.

    Best Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Refund request being denied’ is closed to new replies.