Refunded Products shown in List

hi @toniem,

I understand your problem. It is a special case, because some people want to see the partially refunded orders in the list. What I can do is have a setting in the plugin options that you could check to hide partially refunded orders. Would that work for you?

Hi Kokomo,

thx for your reply! Yes this would solve my issue ?? In my case it makes no sense to see the specific order at the refunded product. Of course I would like to see the order at the other products that were not refunded.

A gentle question: is there a chance, that the Feature Request will be implemented in the near future (days, weeks..)?

BR, Toni

Hi @toniem,

To be safe, expect it in a week or so, but if I find the time, it’s something that shouldn’t take me more than 15 minutes to implement. It’s just a very busy time for me since all my clients are coming back from vacation with a ton of great ideas ??

Wow, this sounds terrific. Thx for your good work ??????

Hi Kokomo,

when do you think I can expect the update ??

BR, Toni

Hi Toni,

sorry about the delay, it’s been a very chaotic month for me. I’ll try to have it done this week. I’ll keep you posted.

Thierry

NP! Thx for the update! Looking forward… ??

Hi @toniem,

I have added the option in the new version of the plugin which should now be available for update. Simply go in the plugin settings to activate the “hide partially refunded orders” option.

Please let me know if it works.

Thierry

Hi Thierry,

thx for the update. It seems, that I have not been 100% clear of my requirement.

If I enable the checkbox, my order is gone from all the product lists, if I refund one of the products.

My use case is the following:
* I’d like to see all the orders in the list below the product, that “successfully” bought one of the products. I don’t care about the orders, where people wanted to buy it, but canceled it later. More in detail: I use this functionality to let people book music courses and I use your plugin to get a participation list ??

1. I buy two items in one order
2. I refund the second items

=> I would like to see the order in the list of the first item
=> I would like to not see the order in the list of the second item

In the previous release, the order always appeared in the lists, regardless of refunds of single items.
In the current list (with the new option check), the order is removed from all product lists, if I refund on of the items.

BR,
Toni

Hi @toniem,

sorry for the delay, I was on vacation for the past week. I understand that the new feature is not what you expected, but I’m not sure what you need exactly, maybe explain with some screenshots?

Hi Thierry,

it took me some while to generate the screenshots (sorry, they are partly in German – but I guess you can figure out the structure). I hope they explain it better:

1.) I created one order with two order positions – the orders are listed correctly at both products: https://666kb.com/i/dmu6kuh02pm2x87e4.png
2.) I refund one of the order positions: https://666kb.com/i/dmu6lbfelwdb6412k.png
3.) After the refund the order is removed from both products. Instead I would like to see the order only in the product, where there still exists an open (, non-refunded) order position: https://666kb.com/i/dmu6n0gfmwkkcfass.png
4.) My settings: https://666kb.com/i/dmu6nckyav6siife4.png

My requirement is to see in step 3 in the left product the order, while the order should not be shown in the right product.

I hope this explains everything better!? ??

Cheers, Toni

Hi @toniem,

Ok I understand now, it’s because woocommerce treats the whole order as a refund and not per product. I’ll see what I can do and report back here. Talk to you soon

Great, I’m looking forward ?? thx!

Hi @toniem,

I thibnk I figured it out.

Can you download this version, test it and let me know if it does what you needed?

https://www.kokomoweb.com/wc-product-customer-list-toniem.zip

Thank-you

Hi Thierry,

took me some while (vacation ?? to test the version from your previous post and it works nicely!!! ??

Thank you!!!!

Will you release it in your next version?

Again, thx a lot!