regex validation problems

  • Hi
    I am using the validation regex field to capture a promo code on my form. At the moment the validation regex field is ^password^. I have also set the redirect settings to redirect to another page after the message sends.

    I have two issues / questions;

    1. If the visitor enters an incorrect promo code, two error messages appear, the regex fail message which i have set as ‘Incorrect discount code, please try again’ and also another automatic message ‘Please make corrections below and try again.’ I am trying to hide the automatic message but I’m struggling. Can you help?

    2. If the visitor enters an incorrect promo code they get the error messages. If they don’t enter anything and just click the submit button, the field validates and redirects.
    Shouldn’t they get an error message when the field is left blank telling them to try again?

    thanks for your help with this and great plugin!

    https://www.ads-software.com/plugins/si-contact-form/

    my url is https://www.dev.niftymarketing.co.uk/chimney.co.uk/book-appointment/

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi, for your question 1 there is a way which I have not tested but might work. Under Labels -> Error Message Settings find the following field Please make corrections below and try again. Now all you have to do is type a full stop “add a dot”. This is not the best way but I am sure it will work. Try it and let me know how you go.

    In regards to your second questions, is that field a required field? If it is does your regex code includes that option?

    Thread Starter Mick37

    (@mick37)

    hi, thanks for the response.

    Re the first question, I added a full stop but all that does is publish a full stop in place of the error message. It is visible and pushes all of the content below it down. I was hoping to hide that message line completely so it does not appear or affect anything else around it.Any ideas?

    Re the second question, it is not a required field as not everyone will have a promo code so not everyone will use the field.
    I am using the field to capture promo codes to offer a different set of prices to my customer. If they enter a code they will be re-directed to an alternative booking page with different prices. If they don’t enter a code they stay on the page and are presented with the standard prices.
    If they leave the field blank but click submit (apply in this case) I don’t want them to be redirected to the alternative page, i want them to get the error message saying ‘Incorrect discount code, please try again’ which i have added as the regex fail message. I thought trying to submit a blank field when i have specified the content of the field as ^password^ would generate this error…

    Hi, what if you add the fail safe message ‘Incorrect discount code, please try again’ to the following field Please make corrections below and try again. Under Labels -> Error Message Settings. Instead of the Regex fail message field:.

    For your second question you might have to add some javascript code.

Viewing 3 replies - 1 through 3 (of 3 total)
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