Register and Login Forms Dont Hide

Hi @5teve5tone

Sorry to hear you are having this issue.

I am afraid it is a reported situation and our developers are working to fix it.

We can’t give an estimated time but we sent this as an extra report to our developers.

Please, keep the plugin updated and eyes on changelogs.
Best Regards
Patrick Freitas

Hi @5teve5tone

Can you try this workaround?

Please use this code as a mu-plugin:

https://gist.github.com/patrickfreitasdev/03447e9d087e63b9203e47b45c04c6f2

Following this guide https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

Now instead of regular shortcode, please use:

[custom-form-handle form="584"]

Replace the 584 to match your form ID.

Let us know the result you got.
Best Regards
Patrick Freitas

Hi @wpmudevsupport12 got your message will try it out over the next couple of days

Steve

Hi @wpmudevsupport12
I’ve implemented that work around and it has worked fine, but the Register and Login forms hide once logged in.

Steve

Hi @wpmudevsupport12
whats the next step / time frame for fix…. ??

Hi @5teve5tone

I’ve implemented that work around and it has worked fine, but the Register and Login forms hide once logged in.

Just to make sure we are on the same page, is it working as expected now or you would need to have a different workflow?

About timeframe unfortunately e don’t have a timeframe yet but I pinged our team to verify if we can include it on a future release, the 1.15 is coming soon but I tested with this version and the problem still persists.

Best Regards
Patrick Freitas

Hi @wpmudevsupport12
Yes it works as expected, when not logged in the forms are displayed and when logged in the forms are hidden.

Steve

Hi @5teve5tone,

Glad to hear it’s working fine now. Until the issue is resolved on the plugin side, I’m afraid you’ll have to use the custom snippet for the time being.

Will keep you posted once we get further feedback regarding the status of the bug.

Since you don’t have any further queries, I’ll go ahead and mark this as resolved. Feel free to re-open the thread for any further assistance.

Kind Regards,
Nithin

Hello support team!
I am having the same problem and created thread, then someone from support team suggested this link. Thanks a lot for quick answer my question.
But the thing is I’ve seen the code snippet.
Do I need to edit that code? Because I’ve seen something like ‘please add your short code here’ in that code snippet…
Thanks again!??
And please replay fast because my work is stopped bcz of this issue…

Hi @redoan99,

You do not need to edit the code shared. However, instead of the regular shortcode generated by Forminator, you need to use the following one.

[custom-form-handle form="584"]

And in the above shortcode, you need to change the number 584 with the ID of your form. Please edit the form and find the ID from the URL, refer to the following screenshot: https://ibb.co/bXC54L1

I hope that helps.

Kind Regards,
Nebu John