• Resolved chemistrap

    (@chemistrap1)


    Hello there,
    I’m planning to sell digital products.
    I activated guest checkout, automatically create account and generate password options in the woocommerce settings.
    Also i followed steps to register guest after checkout process: https://usersinsights.com/woocommerce-auto-register-users/

    So i create test product (checked virtual and downloadable). Guest user was created as customer and customer received an “order complete email” but new account email did not send.

    I tested with “Email Log” plugin and re-order as guest. Just logged emails which order completed email to customer and new order email to administrator but not logged new account email.

    I tested manually password recover and create user and their emails works well. But automatically register guest at checkout these emails not sending.

    How can i fix that? Please help me
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    In order to troubleshoot this further, please do the following:

    • Share a copy of your system status report as found at **WooCommerce > System Status**; and
    • Share a screenshot of your account settup setting found under **WooCommerce > Settings > Accounts & Privacy**

    Thanks!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any further questions!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Register Guest at checkout not sending new account email’ is closed to new replies.