• Resolved g6063523

    (@g6063523)


    before: perosn would register and they would be directed to their account

    now: it stuck in loading. user is still created but after a while it times out and says error this could lead to people thinking theira ccount wasnt created.

    overnight it happened just having that issue not sure why? any help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Paolo

    (@paoltaia)

    Hi there, we did not have reports of this happening from other users and I don’t see any error in the browser console when trying to register, but I do get the 503 Service Unavailable error when testing your site.

    Did you install any new plugin recently or added any new code snippet or was anything updated right before this started to happen?

    Thread Starter g6063523

    (@g6063523)

    nope just new players pages & frontend pages and posts but no plugins. Any idea what it can be maybe i can provide access to site and you can help?

    Plugin Author Stiofan

    (@stiofansisland)

    hello,

    please open a ticket here https://userswp.io/support/ so we can assign a developer to you issue.

    Thanks,

    Stiofan

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.