Registered and donated. Still not active.

  • Resolved prashantrulz

    (@prashantrulz)


    1 year, 4 months ago

    Hi,
    I have registered on your site. Got the confirmation email as well. Registered..
    Made a donation as well to get the latest defination. Yet I don’t see plugin activated.

    registered email: [email protected]

    Please help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Eli

    (@scheeeli)

    For account related support you should really contact me directly. This forum is for basic plugin support. You can find my email address and links to my own site on the right side of the Anti-Malware Settings page in your wp-admin.

    That said, I see your registration on my end so there are two likely possibilities here: either your wp-admin page has been cached and you are not seeing the live results that reflect your registration; or else you might have two or more URLs, only some of which are registered (e.g. https://veneratech.com , https://www.veneratech.com , https://veneratech.com , https://www.veneratech.com ).

    If the former just clear you cache and refresh your wp-admin page. If the latter, then simply register any additional URLs under the same email address so that they are all on the same account.

    • This reply was modified 1 year, 4 months ago by Eli.
Viewing 1 replies (of 1 total)
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