Registered Handler error

  • Resolved inspired888

    (@inspired888)


    3 years, 4 months ago

    Hi there,

    When I test the FB Messenger icon on your demo page (with desktop Google Chrome), it works fine. It pulls up the online Messenger page.

    However, on our site, it pulls up nothing. I see in the browser console the following error:

    Failed to launch ‘intent://user/106073525003042/?intent_trigger=mme&nav=discover#Intent;scheme=fb-messenger;package=com.facebook.orca;end’ because the scheme does not have a registered handler.

    This is occurring in Google Chrome browser. It works fine on Safari.

    Any suggestions why this would occur?

    Thanks,

    Jonathan

    • This topic was modified 3 years, 4 months ago by inspired888.
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  • Plugin Support Karina

    (@karinapremio)

    Hey @inspired888 ,

    Thank you for your comment and I’m so sorry to hear!
    Can you please drop me a line at [email protected] with a screenshot/ video of the issue or detailed steps on how to reproduce it?or alternatively, you can send me your email, so I can reach out and see how we can help? Thank you in advance! ??

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