registering before paying

You spotted my email thread?!! mmhh, weird cause I still haven’t managed to send an email via the support. I have been exchanging emails via the billing account though.
And so far the answers I’ve had on that was to update to full version. Still haven’t had an answer on fixing the move/drop.

Sorry. “Thread” probably wasn’t the right term. We refer to them as threads internally because all emails you send on the same subject get linked so we can see them all in one thread like a forum post.

What I should have said was… I’ve seen your emails to the billing and pre-sales team.

As you are a Bronze member on our system, you should be able to submit a support request there. I realise you are having difficulties and our pre-sales team (of which I am a part) are looking into this for you.