Registration Details modal not showing all details

@nilssondigital

Look at your browser web console if you have any JavaScript errors.

I don’t see any console errors.

This is after a site migration, so I’m afraid something is messed up in the database or something.

Is there any documentation or can you tell me anything about how that modal gets populated with the fields/data to see if there’s something mismatched somewhere?

I can see in the database, in the usermeta table there’s an entry for “submitted” and some serialised data where I can see all thr entries there, but they’re just not displaying in that registration details box for some reason.

• This reply was modified 2 years ago by nilssondigital.

@nilssondigital

Any ideas what to loook for?

Use phpMyAdmin to look at your usermeta table and search for the meta_key submitted and the meta_value is being used for the User Info display.
The meta_value is an array being serialized.

• This reply was modified 2 years ago by missveronica.

Right – like I said in my reply I can see that there and see the serialised array in the meta_value and it has all the fields and entries from the form – but only the form is and date submitted are showing on the registration details, none of those values from the meta-value for the submitted meta key are being displayed.

@nilssondigital

Try to do a Theme/Plugin conflict test:

https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

Hi @nilssondigital,

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards