Registration emails don’t send, all others do.

  • Resolved HonestRepairAdmin

    (@honestrepairadmin)


    7 years, 1 month ago

    Hi there!

    My WordPress installation isn’t sending new users their registration email. However, all other emails work fine. If a user creates an account, they receive no password in their inbox or spam folders. However, if that same user tries to reset their password the email is sent and winds up in the users inbox where it belongs.

    I get all my admin emails, and all my plugins seem to send email normally. This problem only seems to prevent the first (and perhaps the most important) email to a new user.

    I am using the “WP Gmail SMTP” plugin. When I send myself a test message via the plugin that also works fine. It seriously is just the new user registration emails that aren’t being sent. They are not being caught in a spam filter.

    Any ideas?

    The page I need help with: [log in to see the link]

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  • Thread Starter HonestRepairAdmin

    (@honestrepairadmin)

    Update to my problem!

    I believe that it was a plugin conflict. Perhaps an old SMTP plugin messed something up, or perhaps iThemes Security is blocking emails to throwaway email addresses. Whatever it is, I fixed it by swinging a broken bottle around.

    I have also recently installed the “SB Welcome Email” plugin and all seems well. Tested and confirmed.

    If anyone else has problems I’d suggest disabling plugins one-by-one and trying to register a test user. Also try legitimate email accounts as well as throwaway accounts (like spambog or discardmail).

Viewing 1 replies (of 1 total)
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