Registration emails not sending, while other notifications are

  • Resolved keress

    (@keress)


    9 years, 1 month ago

    We’re having trouble getting User Registrations to complete, since the email with the password set link never arrives. Onsite, it appears the registration is done, and indeed, the user does show up in the database, but the account remains useless since the password setting step is never completed.

    I installed an SMTP plugin. Still nothing. BUT, when I went to log in as this test user and clicked the password reset, it DID SEND. So, it appears the problem is not about emails being sent (I get all admin notifications as well. It’s just this particular send that isn’t working.

    I’ve tried deactivating all other plugins and reverting to a default theme and there’s still the same problem.

Viewing 31 replies (of 31 total)

  • Always make sure you install one plugin at a time and see if they work and suit your needs, then delete before if they don’t that way no plugin configuration or interference can occur.

    To avoid conflicts, glad you got it working though ??

Viewing 31 replies (of 31 total)
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