Registration error

  • Resolved qwerty66

    (@qwerty66)


    7 years, 2 months ago

    Hello, I have on the shop site you have the opportunity to register (this function is added using ultimate member 1.3.88) I also made a confirmation of e-mail addresses… the problem is that when you click on the link to confirm your account wordpress itself on the white box error: “the activation link has expired or already been used”. Accordingly, I move the link the FIRST time and immediately after it comes in the mail. How to solve this problem?

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  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi,

    Does your site have any caching plugin? If so, can you please temporarily disable or exclude Ultimate Member pages from cache and see if this resolves the issue?

    I suggest that you do a plugin/theme conflict test and see if these cause the issue. Here’s how to do a plugin/theme conflict test:
    https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

    Regards,

    Thread Starter qwerty66

    (@qwerty66)

    Can I use ultimate member to make the confirmation e-mail after registration? That is pending confirmation. When the user can already use my account and he just sees the inscription that he needs to confirm his e-mail. But he can use the account immediately after registration…

Viewing 2 replies - 1 through 2 (of 2 total)
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