Registration fields not transmitted

  • Resolved Jori

    (@jori)


    6 years, 3 months ago

    Hello,

    I create my registration form, with personalized fields using the tab for this.

    It all show ver well on the registration form : birthdate, phone, etc.

    But when a user use it, not one of his changes apart the mandatory (username and email) are changed. The birthdate is not passed to the database, for instance, even if I use a mandatory field.

    What am I doing wrong ? I do have some custom functions, but when I removed them, the issue remains…

    I use several other plugins, but none of them seem to be the issue.

    Where can I first look ?

    Many thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Chad Butler

    (@cbutlerjr)

    Is the form being used the WP-Members form? If not, if you’re using another plugin for registration, make sure that the fields match what is in WP-Members.

    WP-Members does allow you to integrate with other plugins, so all fields can be customized, but for data to match between two (or more) plugins, the same field meta keys must be used. If meta keys for the data don’t match, then they are not the same field.

    Thread Starter Jori

    (@jori)

    I managed to solve my issue, it was a misconfiguration of my functions.php sorry for the inconvenience !

    Plugin Author Chad Butler

    (@cbutlerjr)

    No problem – glad you got it working!

Viewing 3 replies - 1 through 3 (of 3 total)
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