• Hi,

    I have a registration module and users cans subscribe with different roles (contributor, subscriber, revisor…) when a user registers, no confirmation message is displayed.

    The user is created, but without any role assigned.

    The user does not receive confirmation email.

    I’m sure in November everything was working fine because I have several users registered in November. So I think this issue is due to the lasts UM updates.

    I made a conflict test the issue is not risolved.

    In the dropdown menu there is a “subscriber” role, this role does not requires confirmation, users who register as “subscriber” are “auto-approved” and the role is successfully assigned. So, no issues with this role.

    When a user picks a different role, that requires email confirmation or admin approval, the user is created without roles assigned and does not receive any confirmation email or message, as I described before.

    Can you please help me? My website is broken due to this issue because it is a magazine workflow based website so it is essential that users can register correctly.

    Many thanks

    The page I need help with: [log in to see the link]

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  • Thread Starter simobenedettidesign

    (@simobenedettidesign)

    Issue Update:

    I made a different test:

    If I create a module with a single role, without a roles dropdown menu, and I set the role for the module to “contributor” or another role, everything works fine. The user is created and the confirmation email is succesfully sent.

    So I think the issue is in the roles dropdown menu module, but I don’t know how to fix it. Can you please help?

    I have tried everything I can think of… Now I created a new role “Applicant” with email activation required . I get the admin mails telling me a user applied, but the users do not receive any activation mails. Anyone have a checklist or walk through of how to make this work? Does it work for anyone else?

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