registration issues when Site Kit is activated RCP form

  • Resolved Renaat

    (@rsioncke)


    2 years, 8 months ago

    Hi, with Google Site Kit plugin activated, I experience sign up/registration issues with my Restrict Content Pro membership form.
    When I disable Google Site Kit again, my registration is working again.
    How can this be solved?

    This is the error that RCP sign up is giving me, An authentication error occurred. Please try again.

    I run a Restrict Content Pro registration to my BuddyBoss community with AffiliateWP sign up referrals integrated in RCP.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Renaat

    (@rsioncke)

    Site health info submitted

    • This reply was modified 2 years, 8 months ago by Renaat.
    Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @rsioncke and thanks for getting in touch. Could I first confirm that you are not having any issues with the Site Kit plugin itself? While we are limited to issues with the Site Kit plugin I’d be happy to check a few things for you.

    1. Do you get the same issue when you just have the Site Kit and Restrict Content Pro plugins active on your site? You can check this easily by following our troubleshooting guide.
    2. When Site Kit is activate does the Restrict Content Pro plugin features stop working entirely?
    3. When this happens can you see any browser console errors?

    I would also recommend reaching out to the Restrict Content Pro plugin support forum to see if they can help you with this. If there is anything that they need us to do that we can help with then we are happy to do so.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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