Registration link defaults to ‘Privacy Policy’ link

  • Resolved darthmom

    (@darthmom)


    5 years, 12 months ago

    Here is a video of all plugins turned off. Latest version of WordPress and both The Events Calendar and Registrations for the events calendar up to date.

    For some insane reason, the event registration button shows ‘/privacy-policy’ page as the default link. I have turned off the requirement to agree to privacy policy as well as any other requirements, see video below:

    https://www.screencast.com/t/6l2yk1XxjX

    I can’t figure out why this is happening and at this point will need to turn on required plugins and tell my client that they need to find another solution. I’ve used your plugins for dozens of sites and not sure why the /privacy-policy page is hijacking the registration (especially with that option turned off).

    This is happening both in Chrome as well as Firefox (both at latest versions). My appreciation in advance for any help you can give.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author roundupwp

    (@roundupwp)

    Hey darthmom,

    First of all I’m glad that you are using the plugin on a lot of sites!

    The issue here seems to be that your privacy policy link is missing a closing anchor “</a>” html tag. https://snag.gy/NG0Wqs.jpg. Browsers will guess what to do when a closing element is missing. This can cause odd things like this to happen.

    The registration form is actually loaded in the footer and then moved to the area above the content when the page is done loading. This is so the automatic placement option works with just about all custom themes.

    If you fix the missing tag the problem should correct itself.

    Another option is fixing this by adding the following to the “Custom JavaScript” area on the “Form” tab:

    jQuery('.rtec-register-button').unwrap('a');

    A final option would be placing the button with a shortcode “[rtec-registration-form]” instead of the “automatic” placement. You would change the setting on the “Form” tab to enable this.

    Let me know if you need more help!

    – Craig

    • This reply was modified 5 years, 12 months ago by roundupwp.
    Thread Starter darthmom

    (@darthmom)

    Dang you guys are great!!! Thanks so much.

    By the way, I made a long video (36 mins.) on how to install and customize The Events Calendar and Registration for The Events Calendar on YouTube because I use it in a lot of client sites and I while I set it up for them, I like them to know the ‘ins and outs’ of it themselves:

    Check it out:

    Plugin Author roundupwp

    (@roundupwp)

    No problem! Glad we could figure that out.

    Thanks for sharing the video as well! That will come in handy for our users that like videos to help them set things up.

    Have a great rest of your week as well.

    – Craig

    Plugin Author roundupwp

    (@roundupwp)

    Hey again,

    This thread has been quiet for awhile so I’ll mark it resolved. Let me know if you need anything else!

    – Craig

Viewing 4 replies - 1 through 4 (of 4 total)
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